We’ve Got Your Answers
- How many times a year
do I have to clean my gutter?
There is no set amount of time. Some homes are in areas that create more debris such as leaves, tree branches, bird feces, etc. You just need to keep checking and maintaining the gutters cleanliness to promote a healthy and happy gutter. - I noticed some drywall cracks on my wall, is that my responsibility?
Minor cracks in drywall usually appear within the first 12 months of occupancy as the wood frame of the house dries. These cracks typically occur around doorframes, cabinets, and window frames and can be easily caulked. By and large, drywall and plaster cracks are a Homeowner maintenance item. - Why is it harder to
open my doors in the winter, they seem to stick more?
Doors and windows have a tendency to ”stick“ during the winter months because the wood frame of the House takes on moisture, thereby expanding slightly; this is a normal and acceptable occurrence. - My patio door doesn’t slide as well, is there anything I can do?
The tracks of patio doors and windows should be swept and vacuumed frequently to prevent dust and debris buildup. Clean window and door tracks, allowing the sliding vent to move more freely, so that the drainage through the weep holes will not be impaired by any wet debris. - What are weep holes and where are they located on my window?
Weep holes are located at the bottom of the windows and patio doors. Their purpose is to allow the water to drain out from the track during rainstorms. Weep holes should be inspected at least annually to make sure that no debris has plugged the holes and that rainwater will drain freely from them. - Why do I have to clean out my dryer vent lines?
The steady, silent accumulation of fabric particles that get beyond your lint screen will not only decrease your dryer's performance, it creates a fire hazard. - When I have appliance problems, who do I contact?
Contact the manufacturer of the appliance. Most of them have websites that you can go to with a customer service department or an 800 number. - Do I have to reseal my
granite countertops?
Yes, your granite countertops should be resealed every six months. - How long are my windows warrantable for?
It varies depending on the manufacturer of the window. - It is past my one year but I have something that has come up, is it still warrantable?
Generally the answer is no, but you can always contact your homebuilder to make sure.
